For the UK and most European countries:

• No customs fees
• No VAT fees
• Only pay for shipping

If you have any questions, feel free to contact us.

Delivery Regions and Estimated Delivery Times

• United States (contiguous US), Fulfillment by Amazon: 1–6 Business Days
  
• United States (contiguous US), Standard Delivery: 7–15 Business Days
  
• Canada, Standard Delivery: 10–15 Business Days
• Mexico, Standard Delivery: 10–20 Business Days

South America

• Brazil, Standard Delivery: 15–25 Business Days
• Chile, Standard Delivery: 10–14 Business Days
• Peru, Standard Delivery: 10–20 Business Days
  
• Colombia, Standard Delivery: 10–20 Business Days

Europe

• Most European countries, Standard Delivery: 7–15 Business Days

Oceania

• Australia, Standard Delivery: 7–15 Business Days
  
• New Zealand, Standard Delivery: 7–15 Business Days

Asia

• Japan, Standard Delivery: 5–8 Business Days
• Singapore, Standard Delivery: 5–8 Business Days
• Malaysia, Standard Delivery: 5–8 Business Days
• South Korea, Standard Delivery: 10–15 Business Days
• Thailand, Standard Delivery: 10–18 Business Days

Middle East

• Israel, Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, Oman, Standard Delivery: 6–12 Business Days

Which countries you can ship masks to?
We can ship to the

North America: United States, Canada, Mexico

South America: Chile, Brazil, Peru, Colombia

Europe: United Kingdom, Austria, Belgium, Denmark, France, Germany, Italy, Finland, Greece, Netherlands, Poland, Spain, Switzerland, Sweden, Slovenia, Portugal, Norway, Hungary, Latvia, Bulgaria, Czech Republic, Iceland, Ireland, Lithuania, Luxembourg, Romania, Russia, Slovakia, Croatia, Estonia

Oceania: Australia, New Zealand

Asia: Thailand, Japan, South Korea, Singapore, Malaysia

Middle East: Israel, Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, Oman

*Is your place you want to ship to but not mentioned above, let us know. We'll be happy to help you confirm.

Customer Support Email: hello@bcmask.com

Enclosed the AEB system helps keep the dust mask in place without slipping off from your head/face while relieving the pressure or pain in your nose and ears.

How long does a BASE CAMP® Filter last?The life expectancy of the BASE CAMP Filter depends on many variables, such as particulate exposure density, particulate exposure duration, and user breathing rate. With that said, below are our general guidelines, as the user will have the final call to give your exposure.20-30+ hours – For high dust exposure (e.g., heavy pollution, grain bins, off-roading, construction/demolition)
30-40+ hours – For moderate dust exposure
50-60+ hours – For allergens, light pollutants, odors, etc.

The filter’s life is also affected by electrostatic adsorption technology.

⚠️Important Notes

Sweat: If the filter gets wet from sweat, its electrostatic properties are significantly reduced, shortening its lifespan.

Electrostatic Particles: The adsorption power decreases over time. We recommend replacing the filter within 30 days of first use, even if it hasn’t reached the full usage time.

Friendly Reminder

The activated carbon filter is replaceable, while the mask shell and valves are washable and reusable. For your safety, please check and secure the valves before wearing the mask to prevent accidental detachment.

When removing and cleaning the mask shell and valves, ensure careful handling and inspection to avoid losing or damaging any parts.